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Q: Do you lose charges due to incorrect coding, denials or late charges?
IM Answer: You won’t with IM’s Charge Capture & Coding Compliance Tool (IM Bills™). Utilizing the automated electronic charge capture feature, physicians and staff can code more accurately as they go along. In addition, IM’s two-tiered code validation system, in conjunction with the IM MasterCoder E&M coding and documentation tool, provides billing departments with cleaner bills and enables billers to review and submit physician charges within hours of an encounter.
Q: Can you prove your practice’s value?
IM Answer: With IM’s Business Intelligence Tool, you can. Built in reporting features provide a snapshot of the practice’s performance throughout a given period of time. Management can track the number of bills generated according to type of service performed, illustrate the practice’s average LOS, detail total encounters per physician, total charges billed, average admits per day, and the practice or site’s daily census…and that’s just the summary report option.
Q: Can you track and report for PQRI?
IM Answer: IM Quality Measures, a module contained within IM Practice Manager’s Charge Capture & Coding Compliance Tool (IM Bills), enables physicians and practice administrators to document, capture, report, and submit quality performance metrics. Physician stress over correct documentation for PQRI is virtually eliminated as automated protocol reminders appear during rounding, prompted by internal cues. Physicians and practices that track quality performance can enhance revenues, improve clinical care, and prove practice value. IM Quality Measures also helps aids participation in pay-for-reporting and pay-for-performance initiatives such as the Centers for Medicare and Medicaid Service’s (CMS) Physician Quality Reporting Initiative (PQRI).
Q: Do you struggle determining who gets how much at bonus time?
IM Answer: With IM Practice Manager, Ingenious Med not only automates everything that physicians do, but provides them with a tool that shows exactly how they are being measured. Because of the transparency in the application, IM Practice Manager, helps executives encourage physicians to use it, provides them with a means of comparing and benchmarking physicians, and gives them a way to incentivize physicians by tracking productivity. IM’s Business Intelligence Tool then provides information in organized reports that shows coding trends, physician productivity, patient demographics and more. Nothing is hidden from the physicians. They know exactly how they are being tracked. And bonuses are easily determined and transparent.
Q: Do you communicate easily with all members of your team? Billers. Nurses. Physicians. Managers?
IM Answer: IM Practice Manager has processes and tools to facilitate and improve inter-staff communication while optimizing patient handoff/transition and fulfilling JCAHO requirements for electronic sign out and peer-to-peer communication.
The IM Communication Tool provides inpatient physicians with chat, messaging and cross-cover capabilities, which enable physicians to disseminate critical practice and clinical information to each other in real-time. This suite serves as the communications center for all sites.
Q: Can you track the performance of your physicians and your practice? Can you strategize for the future?
IM Answer: IM Business Intelligence Tool allows practices to generate business reports to aid in stakeholder reporting, practice management and business strategy. Snapshots of practice performance allow management to track bills according to service performed by each physician, review actual and average LOS, identify over and under-performers, and detail total encounters per physician, total charges billed, average admits per day per physician and the practice’s or site’s daily census -- all at the click of a button. Additional tools provide procedures logs, physician productivity, patient demographics, CPT reports, referring physicians and more.
Q: Are your physicians sick of spending hours doing charges at the end of a long day?
IM Answer: With IM’s Charge Capture & Coding Compliance Suite (IM Bills™), physicians can code accurately as they round. IM offers rounding with customization for each practice. Patients can be organized into teams; physicians can log in, and instantly know who they need to see without sorting through the HIS. IM ICD-9s are automatically updated, and customized favorites lists find frequently used diagnoses and save time. All tools and patient information are kept in one convenient, easy to access locale.
In addition, IM’s two-tiered code validation system, in conjunction with the IM MasterCoder™ E&M coding and documentation tool, provides billing departments with cleaner bills and enables billers to review and submit physician charges within hours of an encounter.
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